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Volunteer Opportunities

Friendship Partners

The Friendship Partner Program is designed to match individuals or small groups of volunteers with newly arriving refugees to the United States.  You will be trained and equipped to assist us in the resettlement of refugees through service in areas such as: Life Skills, ESL (English as a Second Language), Transportation Assistance and most importantly: Friendship!

During your 3 month commitment you and your group will walk alongside your assigned family (or group of singles) and assist them in adapting to US culture and their new lives in Jacksonville.  Friendship Partner volunteers will always be in close communication with WR staff and case workers through the entire process.  


  • Volunteer Application
  • Interview
  • Background Check
  • Training

The end goal is that refugees are:

·        Moving towards self-sufficiency

·        Empowered to start their new lives with dignity

·        Proficient (or becoming proficient) in speaking English

·        Aware of what cultural challenges and goals they have

·        Befriended and connected with members of their community

Good Neighbor Teams

A Good Neighbor Team (GNT) is a group of people partnered with a refugee household to assist in their first 6 months of resettlement into the United States.  Generally, a GNT will consist of 5-15 individuals who have completed the volunteer process which includes:


  • Meeting with Church Mobilizer
  • Volunteer Application
  • Background Check
  • Training/Orientation

GNT's commit to assisting World Relief in resettlement tasks such as employment assistance, housing, transportation to appointments as well as befriending and connecting their refugee household into their community.  This includes weekly visits with their matched refugee household for at least 6 months.  GNT's are team-based volunteers, meaning that within the GNT there will be individual focuses such as: Welcome Team, Employment Team, ESL Team etc...

A GNT is often a pre-existing small group from a local church, but it can be any group of people who desire to be in relationship with newcomers in the Jacksonville area.

Cultural Orientation Support

Classroom Assistant  - [Weekday Mornings at World Relief] Topics include: Employments readiness, interview skills, resume and application skills

Client Care - Home ESL Teacher – [Times Vary] One on one help with English Reading/Writing/Speaking (Just about anyone is qualified to do this!)

Client Care - Career Mentor – [Times Vary] One on one Employment coaching and guidance to help professionals get back into their careers.

Transportation Assistant - [Times Vary, Mostly Weekday Mornings]  Assist clients in making it to their scheduled appointments.  Training, Background and Motor Vehicle Check required.

Clarity for Applicants:

“World Relief’s mission statement is to “Empower the Local Church to Serve the Most Vulnerable.”  As such, World Relief seeks like-minded churches and individuals to partner with us as volunteers as we seek to ‘love first’ regardless of any refugees’ race, religion, nationality or creed.  Our desire is to equip and train evangelical churches to come along-side newly arrived refugees where the shared goals are:  (1) to make refugees feel welcomed, valued, respected and accepted and (2) to promote refugee self-sufficiency and interdependence with our community and churches and (3) to equip refugee families to contribute as Americans and integrate into this society.

All volunteers who will be in contact with clients must undergo an Application Interview, Training and Background Check.


Silvia Almond, Volunteer Coordinator

SAlmond@WR.org or (904) 448-0733 ext. 128.

Download a Volunteer Application or TrackItForward Guide below: