What is Match Grant?

For our refugees who are employable, and families with at least one employable adult, we have staff dedicated to helping them obtain self-sufficiency. WRJ helps eligible refugee clients do this without becoming dependent on public assistance. Families are provided employment counseling, assistance with job interviews, budgeting help, case management, English classes, short-term rental assistance, and cash to help them meet basic expenses. In exchange for the extra resources this program offers, clients agree to seek and accept early employment and not receive cash benefits from welfare.

Match Grant for Churches:

Your church can come alongside one or more refugee families and assist them in these, or other ways. People in your church can share their skills, give of their time, donate items or even money; whatever is their passion or their niche. And here's the icing on the cake. For every dollar's worth of time and donations, we have a grant that will give WRJ twice that amount in cash. So your involvement with the refugee family becomes tripled in value! To be sure your donation counts, always track your hours and donations by communicating with our office.

Match Grant for Employers:

Like at a staffing agency, the goal of World Relief’s Employment Services program is to connect employers and potential employees based on staffing needs. In this case, employees are newly resettled refugees. 

World Relief provides employers with hard-working, pre-screened, work authorized candidates at no cost to the employer. All candidates have permanent work authorization in the U.S.

For employers, hiring a refugee has many benefits. Refugees enter the U.S. eager to work. They have a strong desire to establish themselves as productive members of their new community. Finding and keeping employment is also critical to their financial self-sufficiency. Employers hiring refugees save time and money on the recruiting and screening process. Refugees are flexible, local and immediately available. World Relief also provides free follow-up services including language assistance. Most importantly, employers have the opportunity to culturally diversify their workplace.

Match Grant Q&A for volunteers:

1. Why Match Grant?

The Office of Refugee Resettlement (ORR) awards $2 for every $1 raised by a WR Match Grant office, up to a maximum of $2,200 per client. For example, if our office raises $1,100 (can be cash, in-kind services or donated goods) for a refugee family, ORR will match it at the maximum of $2,200. Thereby, netting a total of $3,300 for the family.  This is a powerful giving opportunity!

2. Is the refugee household I have been partnered with eligible for Match Grant?

World Relief Jacksonville staff will assess each incoming refugee household and determine internally whether or not they are eligible for enrollment in the Match Grant program.  If you are not sure if your refugee household is enrolled or not, please feel free to contact us.  Below are the criteria we use for offering the Match Grant program to clients:
Clients must provide documents proving that they are:
a. Refugees or Asylees
b. Cuban and Haitian new arrivals
c. Victims of severe forms of trafficking
The following individuals are not eligible for the Match Grant Program:
  • Elderly
  • People with disabilities
  • People who are already economically self-sufficient
Enrollment Criteria
  • The clients must enroll in the Match Grant Program within 31 days from the date of their arrival into the US. At least one member of the client’s family must be considered “employable” in order to be enrolled in the Match Grant Program.
  • Client Agreement Form and Self-Sufficiency Plan & Budget
  • The client must sign and date the Match Grant Agreement form. Also, a Self Sufficiency Plan & Budget must be signed. These plans will indicate the projected time frames, budgets and steps the client, their family and WR will take to ensure employment at the earliest possible time.
  • If a Match Grant client is enrolled in a training program, a detailed note including the date, type, duration, expected outcome and provider of the training program should be included in the case file.
Volunteer Provided Service Records
When volunteers provides services that benefits a Match Grant client, signed service records specifying the date, service rendered, outcome and next steps must be included in the client case file. Email submissions are acceptable but must be reviewed and approved by the Match Grant Specialist or Volunteer Coordinator. The 'Track it Forward' system is acceptable for this requirement.

3. What is the deadline to record my In-Kind contributions to World Relief?


***Please note that if  you do not take the time to report these things on your volunteer record, there is about a 1-month window of time before we cannot enter in the data to receive the match.  We suggest entering in your data either daily or weekly.  Avoid losing credit for valuable donations by ensuring that you as a volunteer are entering in all of your time, mileage and donation records to our volunteer coordinator via Track it Forward in a timely manner.***

4. What is the valuation of In-Kind Match Grant Contributions?

In-Kind contributions may be in the form of volunteer services, loaned equipment or space, donated land, buildings, equipment and supplies. As long as they directly benefit and specifically relates to the Match Grant Program. In-kind donations may be donated to a client being served through the Match Grant Program or the program itself. In-Kind contributions for a specific client must fall within their 180 days of being in the program.
Examples of Allowable GIK Good and Services:
Car / Bike
Computer Desk / Computer
Work Clothes / Equipment (Adults)
School Supplies / Uniforms (Kids)
Telephone Assisting clients with job searches
English Tutoring
Teaching Financial literacy to clients one on one
Examples of Unallowable GIK Good and Services:
School Tuition for Children
Trips to the park
“Hanging Out”
Volunteer Services and other definitions explained:
Professional Services - are donated services provided by a professional and are based on the cost that they would have charged any other client for the same service. For example, if a Lawyer donates 2 hours of time and his normal rate is $120 per hour, the value of this donation is $240.00. Please be sure to have the proper signed documentation from the volunteer providing the Professional Service.
Non-Professional Services – are donations that do not require specialized skills or training for example transportation, admin/office help, babysitting, delivery and moving etc.
Rates – for donated services used to satisfy a MG requirement must be consistent with those paid for similar work in WR. To determine a d standard rate across the organization’s footprint, the “Independent Sector” rates are applied and included on the annual proposal to ORR.
Tax Deductible - Donations made to WR are tax deductible. Goods and Professional Services are counted as in-kind income on WR corporate financial reports. A tax receipts is given for these donations with no assigned values. Donors must understand that WR may give the items to any client of our choosing.  Donations made to an individual (client) are not tax deductible. And cannot be counted towards the Match Grant Program.
Receipts – The donor is responsible for assigning value to donated items for tax deduction purposes. WR is not a professional assessor and is prohibited from doing so in accordance with federal law. For more information refer to www.irs.gov publication #526.
Donated Supplies, Equipment, Space and Land:
The value of these donated items should be reasonable and must not exceed the fair market value at the time of donation. And can only be counted as Match if it would be allowable as a direct cost.
  • Examples of donated supplies are office supplies, household furniture, workshop and classroom supplies.
  • The value of donated space cannot exceed the fair rental value of a comparable space as established by an independent appraisal of comparable space/facilities in a privately-owned building in the same locality.
Supporting Documentation
The basis for determining the valuation of personal services, materials, equipment, buildings, and land must be verifiable from the records of the client under the grant.  Remember, to provide detailed notes because if a service was given and it was not noted in the case file, it did not happen!
World Relief encourages the use of Track it Forward to log volunteer hours and miles. It is an acceptable system for this requirement. If alternative methods are used, they must meet the MG guidelines, including signed paper logs and emails in the client’s case files.
Volunteer Services must be:
  • documented and entered into GIVE/Match Grant Database by the 12th of the month following a donation
  • supported by methods used by WR for employees
  • dated along with the time served
  • signed by volunteers
  • validated by a responsible WR employee

5. Would the following scenarios be allowable under the Match Grant Program?

  1. A friend or volunteer is “hanging out” with a Match Grant client.  No, the volunteer is not providing a specific service allowable for Federal funds.
  2. Close family members providing assistance to their loved ones (our clients).  No, assistance provided by immediate family members should not be counted as match.
  3. A newly arrived refugee client is living with their uncle and his family. Does the rent that the family pays for this new client’s housing count as GIK?  No, this rent cannot be counted as a matching expenditure. However, if the cost for the relative’s residence (including utilities) increases as a direct result of housing Match Grant clients, then the amount of increase may be counted as an in-kind match expenditure. Proper documentation (i.e. utility bills, letter from landlord) is needed to demonstrate that an increase in the cost of the relative’s housing has taken place as a result of the addition of the Match Grant client to the house.
  4. A World Relief office partners with a church who sends volunteers to work at a federally funded food bank. The church sends the office a spreadsheet with the total number of volunteers, volunteer of hours and the total number of clients served. Would this donation be allowable under the Match Grant Program?  No, this donation could not count as Match Grant for several reasons. First, if the food supplied is purchased by federal money, this would be considered as double dipping and is in direct violation of the Match Grant program guidelines. Also, in this scenario, providing the total number of volunteers, hours and clients without specific client names and volunteer’s signatures would not be sufficient documentation for the Match Grant program.
Other Scenarios:
  1. Volunteer drives 10 miles/15 minutes to World Relief, helps file paperwork for 3 hours, then drives 10 miles/15 minutes home. For calculating the hours volunteered according to what is entered in GIVE and listed on our books, the 20 miles would NOT be included. Total volunteer hours would be 3 hours, not 3.5 hours. The volunteer can claim their total mileage for their personal tax purposes, but World Relief cannot count the time and mileage spent commuting to/from the office as part of our program income.
  2. Volunteer drives 10 miles/15 minutes to World Relief and picks up client, then drives 20 miles/30 minutes to take client to a 2 hour appointment, drives 20 miles/30 minutes back to World Relief. Volunteer drops off client and drives 10 miles/15 minutes home. Total miles counted is 40 miles with total volunteer time 3 hours.  The volunteer can claim their total mileage for their personal tax purposes, but World Relief cannot count the time and mileage spent commuting to/from the office as part of our program income.
  3. A World Relief office and a local thrift store has partnered to donate goods to clients. The office creates a voucher and sends it with the volunteer and client each time they visit the thrift store. The voucher details the items that they received, it is signed and turned back in to the office to be added to the client’s case file. In addition to the goods the client received from the thrift store, the volunteer’s time and mileage would be allowable under the Match Grant Program.
  4. A World Relief office has an MOU with a church to run a clothing closet where clients would go for free, using a voucher to mark what items the client receives.  The vouchers would then come back as a record of the donation received by the office on behalf of the church. In this instance, the church is the donor as they are giving the clothing to World Relief clients. The goods the client receives would be allowable under the Match Grant Program as long as there is proper backup documentation, i.e. a signed voucher or log sheet. Note: volunteer hours would not be allocable at the clothing closet to sort clothes.


You can reach our Volunteer Coordinator, Silvia Almond, via email or phone: (904) 448-0733.


You can reach our Employment Specialist, Faruk Muftic, via email or phone: (904) 448-0733.